Ziv policy

All orders are processed within 1–3 business days, with delivery typically taking 5–12 business days, though times may vary due to carriers or customs. Orders can only be canceled within 12 hours of purchase and cannot be modified once processing begins. If an item arrives damaged or incorrect, please contact us within 48 hours with your order number and clear photos for a replacement. Ziv Decor is not responsible for lost or stolen packages marked as delivered. We respect your privacy and use your information only to process and deliver your orders; we do not share or sell your personal information.